Terms and Conditions

 

Online Shopping Terms and Conditions

These terms apply to the ordering, purchase and delivery of Goods from LesTriangles.com and through our Customer Service Centre. If you have a myaccount, you agree that these Terms (as amended from time to time) will apply to all of your Orders.

These Terms contain important information about the ordering, processing and delivery of Goods, including limitation of liability.

Other important terms may also apply to your Order, such as the Click & Collect terms, LesTriangles Privacy Policy, or specific terms for certain Goods as identified in the product description field on the Website.

If you have any questions, please contact our Customer Service Centre (customer.service@lestriangles.com) and we will be happy to assist you.

Delivery Period

During the ordering process, and according to the destination, the delivery date is indicated to the customer, as an indication. LesTriangles.com will make its best efforts to respect this date. Except in cases of force majeure, exceeding the time limit of more than 7 days may lead to the cancellation of the order by the buyer, if he requests it by e-mail or by registered letter. LesTriangles.com disclaims any liability for failure to perform the contract due to force majeure (strike, flood, fire, etc.).

Delivery 

The seller reserves the right to split the deliveries. The ordered products are delivered by the postal system or by an independent carrier, depending on the nature of the products ordered and at the sole initiative of the seller. The products are delivered to the delivery address indicated by the buyer during the order process.

It is expressly agreed that the transfer of ownership of the goods ordered becomes effective as soon as it leaves our stores.

It is the buyer's responsibility to make the necessary reserves, if any, before taking delivery. The seller reserves the right to have the goods transported as best as possible without incurring any liability whatsoever.

Right to cancel

From time to time, some Goods may be out of stock or are unavailable and we may not be able to fulfil all or part of your Order. If this happens, we will refund you the price paid for the Goods impacted.

We may withdraw or suspend from sale any Good displayed on the Website, either temporarily or permanently, at any time. LesTriangles.com will not be liable to you for any loss you or any third party suffer as a result of a withdrawal or suspension of sale of a particular Good.

Where a Good which is the subject of an Order has been withdrawn or suspended from sale and your payment for the Good has already been processed, we will refund any money paid to us.

 If your Order is affected by a genuine error (including in a description, an image or a price), we reserve the right to cancel your Order and refund any money paid to us.

Where we provide dimensions and measurements in the description of a Good, the dimensions may vary slightly in real life, and it is your responsibility to ensure that the actual size of each Good is suitable for your purpose prior to submitting your Order (including whether there is appropriate and safe access to your Delivery Address for delivery of the Good).

Intellectual property

You acknowledge that all Goods purchased under these Terms are intended for personal non-commercial use only and will not be re-sold. You acknowledge that any LesTriangles products purchased under these Terms are not for re-sale.

Claim

Upon delivery, the customer is required to check the merchandise. All reservations he intends to make concerning the condition of the goods delivered must be mentioned on the delivery note, in particular the nature and extent of the damage. In order to allow LesTriangles.com to exercise its remedies against the logistics service provider, the recipient will confirm, within 72 hours of delivery, in writing (customer.service@lestriangles.com) to the LesTriangles.com 

Return of goods

In accordance with the provisions of the legal guarantees of conformity and latent defects referred to in articles L 211-4 et seq. Of the Consumer Code and 1641 of the Civil Code, we refund or exchange to the customer products that are apparently defective or do not correspond to his order .

To do this, the customer must send a photo of the non-compliant or defective product to customer.service@lestriangles.com so that its request can be taken into account.

If necessary, he may be asked to return the products in the condition in which they were received with all the elements (accessories, instructions ...) and in a packaging allowing transport under good conditions.

The shipping costs will not be refunded if you return Goods

Prices

Prices and postage are indicated in Euros. The books are sold in compliance with the applicable provisions and in particular of the law Lang on the single price of the book, the latter, excluding postage, being fixed by the publisher. The price is payable in full and in one payment upon order. All orders are invoiced and payable in Euros only.

When the customer orders products to be delivered outside the European Union, he may be subject to import duties and taxes, which are levied when the package arrives at its destination. All costs of customs clearance will be borne by the customer. LesTriangles.com has no control over these fees. Customs policies vary greatly from one country to another; The customer must contact the local customs office for further information.

Our product offerings and prices are valid as long as they are visible on the site, within the limit of available stocks.

For products not stored in our warehouses, our offers are subject to availability at our suppliers. In this context, indications on the availability of products are provided at the time of placing your order. This information, which comes directly from our suppliers, may exceptionally occur.

In the event of unavailability of non-stored products after placing the order, the customer will be notified by e-mail upon receipt of the information transmitted by the suppliers. Unless the customer desires an alternative for an equivalent item, the unavailable order will automatically be canceled and the customer will be refunded if his bank account has been debited.

Payment

Payment is made under the conditions stipulated at the time of the order. The delivery costs are borne by the customer and are paid by the customer when ordering. 

Only credit card payments (Carte Bleue, Visa, Eurocard / Mastercard and Paypal) are allowed. For credit cards, the customer must indicate the number of his card, as well as his validity date directly in the zone provided for this purpose (secured entry by SSL encryption).

All transactions are processed through a gateway provider (Stripe or Paypall) and are not stored or processed on our servers.

Responsibility

LesTriangles.com makes every effort to ensure the confidentiality and security of data that may be entered or transmitted on its services, but can not be held responsible for any accidental deterioration, loss, or "piracy" that may occur in spite of all Precautions taken. The user of the service, whether or not a subscriber, therefore releases LesTriangles.com from any legal action or claim for damages arising from data loss and/or piracy.

Buyer acceptance

The present general conditions of sale and the tariffs are expressly approved and accepted by the customer, who declares and acknowledges having a perfect knowledge, and therefore renounces to avail himself of any contradictory document and, in particular, his own conditions Purchasing, resulting in acceptance of these general conditions of sale.

These terms and conditions are subject to change at any time without notice.